Student information
As a student registered with Jumpstart First Aid Training, on behalf of ABC Licence Training, you can access ABC's Student Handbook, important information about your rights and responsibilities as a student and learn more about ABC's policies and procedures as a Registered Training Organisation. Click here to be directed to ABC's Student Information Page.
How long does a course take to complete?
You can find course content, delivery method, length of training and prices via the "courses and prices" tab.
What if all the spots are taken on the day I want to do my course?
Please just contact us (via SMS or email) and we may be able to fit you in.
What if the days/times of the courses on the calendar do not suit me?
Please just contact us (via SMS or email) and we will see what we can do for you
You can find course content, delivery method, length of training and prices via the "courses and prices" tab.
What if all the spots are taken on the day I want to do my course?
Please just contact us (via SMS or email) and we may be able to fit you in.
What if the days/times of the courses on the calendar do not suit me?
Please just contact us (via SMS or email) and we will see what we can do for you
Do you offer 100% online training?
No, our courses are offered partially online (pre-course training) and face-to-face assessment only.
Note: Depending on the number of participants, we can come to you.
No, our courses are offered partially online (pre-course training) and face-to-face assessment only.
Note: Depending on the number of participants, we can come to you.
How do I pay for my course?
Pay for your course either;
Pay for your course either;
- online when booking; or,
- bank deposit; or,
- upon arrival via EFTPOS or cash.
Your courses are competitively fast - should I be concerned about the quality?
No! Our courses are nationally recognised and align with the Australian Government legislative training requirements.
We pride ourselves on being the experts and have gained extensive knowledge and experience to carefully develop training packages that are fast and effective aimed at supporting busy workers.
No! Our courses are nationally recognised and align with the Australian Government legislative training requirements.
We pride ourselves on being the experts and have gained extensive knowledge and experience to carefully develop training packages that are fast and effective aimed at supporting busy workers.
When will I receive my statement of attainment?
We aim to issue your nationally recognised qualification on the day of or, the next business day, after you have completed your course.
You will receive your digital copy via the email address you registered with us.
We aim to issue your nationally recognised qualification on the day of or, the next business day, after you have completed your course.
You will receive your digital copy via the email address you registered with us.
I can't find my qualification - how do I obtain a copy?
Don't stress! Log into your ABC Learning Portal anytime to access a copy.
If you have forgotten your login details, follow the prompts on the learning portal page.
Don't stress! Log into your ABC Learning Portal anytime to access a copy.
If you have forgotten your login details, follow the prompts on the learning portal page.
Are refresher courses available?
Express courses are different to refresher courses.
An express course, we update your skills, rather than refresh outdated skills/knowledge.
To maintain quality and align with course content, the Australian Government no longer recognises a refresher course.
Express courses are different to refresher courses.
An express course, we update your skills, rather than refresh outdated skills/knowledge.
To maintain quality and align with course content, the Australian Government no longer recognises a refresher course.